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Shop By Series
Shop By Category
Company
Resources
Product
Can I put my infant car seat in a WonderFold Stroller Wagon?
Unfortunately, we cannot recommend using a car seat with our product as they haven’t been safety tested to be used with our wagon.
Are there any waterproof chemicals on the wagons?
No waterproof chemicals are added.
Are your strollers flame retardant?
No, they are not.
Are your strollers PVC and PFA free?
Yes!
Are your wagons BPA and phthalate free?
Yes!
Do your wagons contain any trace of heavy metals?
No.
What is the material used on the mesh on the carriage fabric and the frame of the wagon itself?
It is made up of steel metal and PA/PP Plastic. The mesh is made out of polyester.
Is the Fabric Canopy UPF rated?
Our canopy fabric offers UV 50+ protection.
How much weight can the W4 Luxe Handlebar Hold?
It can hold up to 22.5kg.
How much weight can the snack tray hold?
The snack tray can hold up to 11kg.
Care
How do I clean my stroller wagon?
Frame: Clean with a soft towel, lukewarm water and mild cleaning solution. Be sure to wipe off any remaining water with a dry cloth.
Wheels: Clean stroller wagon wheels regularly with water and remove any dirt. Be sure to wipe off any remaining water with a dry cloth.
Fabric: Spot clean with mild soap and warm water solution and air dry.
Safety
Are your stroller wagons stroller certified?
Yes! All of our stroller wagons pass ASTM certification. AKA, pass the same safety tests that strollers do!
What is the weight limit for each model?
W4: 136kg total and 44kg per bench
W2: 90kg total and 20kg per bench
W1: 84kg
X4: 82kg
X2: 68kg
Warranty
What is your warranty policy?
All WonderFold Wagons come with a one year manufacturer warranty. When you purchase a new, unused WonderFold product, you are entitled to receive a product free from any manufacturing defects.
What happens if my product breaks and I am out of warranty?
Please reach out to our customer care team and they can assist in determining what is wrong with your product. From there they will provide pricing for the part(s) necessary to fix your product.
Accessories
How do I know which accessories are compatible with my stroller wagon?
On each accessory page, you will see variant options for the specific models. Make sure you select the model you own or it may not fit.
Returns
How do I return my order?
We strive to make our 30-day return policy as simple and easy as possible! Customers are able to return our products within 30 days of purchase for any reason if the item is in new condition with all of the original packing materials. Restocking Fees may apply. Please review our full return policy for clarification.
What is your return policy?
For more information on our return policy, tap the link below.
Support
How can I talk to a customer care representative?
For all questions and concerns, we can be reached by phone or email. Head over to our customer care page to contact us.
Customer Care
Product
Can I put my infant car seat in a WonderFold Stroller Wagon?
Unfortunately, we cannot recommend using a car seat with our product as they haven’t been safety tested to be used with our wagon.
Are there any waterproof chemicals on the wagons?
No waterproof chemicals are added.
Are your strollers flame retardant?
No, they are not.
Are your strollers PVC and PFA free?
Yes!
Are your wagons BPA and phthalate free?
Yes!
Do your wagons contain any trace of heavy metals?
No.
What is the material used on the mesh on the carriage fabric and the frame of the wagon itself?
It is made up of steel metal and PA/PP Plastic. The mesh is made out of polyester.
Is the Fabric Canopy UPF rated?
Our canopy fabric offers UV 50+ protection.
How much weight can the W4 Luxe Handlebar Hold?
It can hold up to 22.5kg.
How much weight can the snack tray hold?
The snack tray can hold up to 11kg.
Care
How do I clean my stroller wagon?
Frame: Clean with a soft towel, lukewarm water and mild cleaning solution. Be sure to wipe off any remaining water with a dry cloth.
Wheels: Clean stroller wagon wheels regularly with water and remove any dirt. Be sure to wipe off any remaining water with a dry cloth.
Fabric: Spot clean with mild soap and warm water solution and air dry.
Safety
Are your stroller wagons stroller certified?
Yes! All of our stroller wagons pass ASTM certification. AKA, pass the same safety tests that strollers do!
What is the weight limit for each model?
W4: 136kg total and 44kg per bench
W2: 90kg total and 20kg per bench
W1: 84kg
X4: 82kg
X2: 68kg
Warranty
What is your warranty policy?
All WonderFold Wagons come with a one year manufacturer warranty. When you purchase a new, unused WonderFold product, you are entitled to receive a product free from any manufacturing defects.
What happens if my product breaks and I am out of warranty?
Please reach out to our customer care team and they can assist in determining what is wrong with your product. From there they will provide pricing for the part(s) necessary to fix your product.
Accessories
How do I know which accessories are compatible with my stroller wagon?
On each accessory page, you will see variant options for the specific models. Make sure you select the model you own or it may not fit.
Returns
How do I return my order?
We strive to make our 30-day return policy as simple and easy as possible! Customers are able to return our products within 30 days of purchase for any reason if the item is in new condition with all of the original packing materials. Restocking Fees may apply. Please review our full return policy for clarification.
What is your return policy?
For more information on our return policy, tap the link below.
Support
How can I talk to a customer care representative?
For all questions and concerns, we can be reached by phone or email. Head over to our customer care page to contact us.
Customer Care